Contact Us

You can book a taxi through multiple channels:

• Using our website by filling out the contact form
• Calling our customer service at +91 9656 041 736
• Sending an email to [email protected]
• Visiting our office in person

For immediate bookings, we recommend calling our customer service line which is available 24/7.

When booking a taxi, please provide the following information:

• Your name and contact number
• Pickup location and destination
• Pickup date and time
• Number of passengers
• Vehicle type preference (if any)
• Any special requirements (child seat, extra luggage space, etc.)

The more details you provide, the better we can serve your needs.

While we can accommodate last-minute bookings based on availability, we recommend booking:

• For regular city rides: At least 1-2 hours in advance
• For airport transfers: At least 12 hours in advance
• For corporate events or large group transportation: 2-3 days in advance
• For peak hours or busy seasons: 24 hours in advance

Advanced bookings help us ensure timely service and the availability of your preferred vehicle type.

We accept various payment methods for your convenience:

• Cash payment to the driver
• Credit and debit cards
• Digital wallets (Google Pay, Paytm, PhonePe)
• Corporate account billing (for registered business clients)
• Online payment through our website

All digital transactions are secure and you will receive an electronic receipt for your records.

Yes, you can book a taxi for someone else. When making the booking, please provide:

• The passenger's name and contact number
• Your own contact information as the booking person
• All regular booking details (pickup location, time, etc.)

This is particularly useful for booking rides for family members, guests, or clients. Our driver will contact the passenger directly at the time of pickup.

To modify or cancel your booking:

1. Call our customer service at +91 9656 041 736
2. Provide your booking reference number or the phone number used for booking
3. Specify the changes needed or request a cancellation

Cancellation Policy:

• Free cancellation if made more than 2 hours before the scheduled pickup
• 50% cancellation fee if made less than 2 hours but more than 30 minutes before pickup
• Full fare may apply for cancellations less than 30 minutes before the scheduled time or for no-shows

For airport pickups, different cancellation policies may apply due to the advance arrangements made.

For airport pickups, we monitor flight arrivals so you don't need to worry about delays:

• Our system tracks your flight status automatically when you provide your flight number during booking
• Your driver will adjust the pickup time based on the actual arrival time
• We provide 60 minutes of free waiting time after your flight has landed for international flights and 30 minutes for domestic flights
• If there are extreme delays or cancellations, we appreciate if you can inform us when possible

There are no additional charges for adjusted pickup times due to flight delays.